How to book, and frequently asked questions.

BOOKING A CLASS

  • Yes, via the booking link (click here). We do not accept bookings over the phone or in person.

  • Bookings are available up to 1 month in advance.

  • If the class is full when you book, tick the box to join the online waitlist. If a place become available, you will receive a text message prior to the class to confirm.

  • We do not accept walk-ins — you must have a confirmed booking to attend.

  • To ensure quality of care, classes are capped at 6 participants and high demand classes are capped at 8 participants.

T&C’s: CANCELLATIONS & DNA (DID NOT ATTEND) POLICY

  • Cancellations must be made at least 24 hours in advance of the scheduled class.

    Cancellations made within 24 hours of the class will forfeit the full cost of the session.

    All cancellations must be submitted in writing via email to admin@chroniccare.com.au or cancelled online through the link in your booking confirmation email.

    No-shows without notice will be treated as cancellations within 24 hours.

PAYMENT OPTIONS

  • - 24 sessions total

    - $40 per class (GST included)

    Valid for 12 weeks from the date of the first booked class.

  • - 100 sessions total

    - $25 per class (GST included)

    Valid for 12 months from the date of the first booked class.

PROGRAM FREEZES / EXTENSIONS

    • 12-Week Package: one-time extension of up to 2 weeks

    • 12-Month Package: one-time extension of up to 1 month

    Requests must be submitted via email to admin@chroniccare.com.au prior to the expiry date.

COMING TO A CLASS